Privacy
Policy

This privacy policy applies between you, the User of this Website, and The Tekk Group, the owner and provider of this Website. The Tekk Group takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to The Tekk Group via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws: the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other applicable federal or provincial privacy legislation in Canada;
The Tekk Group, or us: The Tekk Group, a company operating in Canada with its principal office at 125-720 King Street West, Suite 2000, Toronto, Ontario M5V 3S5;
User or you: any third party that accesses the Website and is not either (i) employed by The Tekk Group and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Tekk Group and accessing the Website in connection with the provision of such services;
Website: the website that you are currently using, www.thetekkgroup.ca, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of The Tekk Group and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including but not limited to any links we may provide to social media websites.
4. For purposes of applicable Canadian privacy law, The Tekk Group is the organization responsible for your Data. This means that The Tekk Group determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:

name;
contact information such as email addresses and telephone numbers;
in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:

data is given to us by you;
data is collected automatically.

Data that is given to us by you

7. The Tekk Group will collect your Data in a number of ways, for example:

when you contact us through the Website, by telephone, post, email or through any other means;
when you register with us and set up an account to receive our products/services;
in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:

we automatically collect some information about your visit to the Website. This information helps us make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website, and the way you use and interact with its content.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below headed “Cookies.”

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

improvement of our products and services;
in each case, in accordance with this privacy policy.

10. We will only collect, use, or disclose your Data with your knowledge and consent, or as otherwise permitted or required by applicable Canadian privacy law. If you are not satisfied with how we use your Data, you have the right to object and to withdraw your consent at any time, subject to legal or contractual restrictions (see the section headed “Your rights” below).
11. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

12. We may share your Data with the following groups of people for the following reasons:

our employees, agents and/or professional advisors, to be able to quote clients;
in each case, in accordance with this privacy policy.

Keeping Data secure

13. We will use technical and organisational measures to safeguard your Data, for example:

access to your account is controlled by a password and a username that is unique to you;
we store your Data on secure servers.

14. We are certified to PCI DSS. This family of standards helps us manage your Data and keep it secure.
15. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse, loss, or unauthorised access to your Data, please let us know immediately by contacting us at: enquiries@thetekkgroup.com.
16. If you want detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and other online problems, please visit the Government of Canada’s Get Cyber Safe resource at www.getcybersafe.gc.ca.

Data retention

17. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy, or until you request that the Data be deleted.
18. Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your rights

19. Under PIPEDA and applicable Canadian privacy law, you have the following rights in relation to your Data:

Right to access — the right to request copies of the information we hold about you, or that we correct, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is excessive or repetitive. Where we are legally permitted to do so, we may refuse your request, and we will explain our reasons if we do.
Right to correct — the right to have your Data corrected if it is inaccurate or incomplete.
Right to withdraw consent — the right to withdraw your consent to our collection, use, or disclosure of your Data at any time, subject to legal or contractual restrictions.
Right to challenge compliance — the right to challenge our compliance with applicable privacy law by contacting us directly, or by filing a complaint with the Office of the Privacy Commissioner of Canada.

20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data, please contact us at: enquiries@thetekkgroup.com.
21. If you are not satisfied with how we have handled a complaint about your Data, you may refer your complaint to the Office of the Privacy Commissioner of Canada (OPC). The OPC’s contact details can be found at www.priv.gc.ca.
22. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

23. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

24. The Tekk Group may, from time to time, expand or reduce our business, and this may involve the sale and/or transfer of control of all or part of The Tekk Group. Data provided by Users will, where relevant to any part of our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
25. We may also disclose Data to a prospective purchaser of our business or any part of it.
26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

27. This Website may place and access certain Cookies on your computer. The Tekk Group uses Cookies to improve your experience of using the Website and to improve our range of services. We have carefully chosen these Cookies and taken steps to ensure your privacy is protected and respected at all times.
28. All Cookies used by this Website are used in accordance with applicable Canadian privacy law, including PIPEDA.
29. Before the Website places non-essential Cookies on your computer, you will be presented with a message requesting your consent to set those Cookies. By giving your consent, you are enabling The Tekk Group to provide a better experience and service to you. You may deny consent to non-essential Cookies; however, certain features of the Website may not function fully or as intended.
30. This Website may place the following Cookies:

Strictly necessary cookies: these are cookies required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.

31. You can find a list of Cookies that we use in the Cookies Schedule.
32. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.
33. You can choose to delete Cookies at any time; however, you may lose information that enables you to access the Website more quickly and efficiently, including but not limited to personalisation settings.
34. It is recommended that you ensure your internet browser is up to date and that you consult the help and guidance provided by your browser’s developer if you are unsure about adjusting your privacy settings.
35. For more information generally on cookies, including how to disable them, please visit www.aboutcookies.org, which also has details on how to delete cookies from your computer.

General

36. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
37. If any court or competent authority finds that any provision of this privacy policy is invalid, illegal, or unenforceable, that provision will, to the extent required, be deemed deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
38. Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
39. This Agreement will be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. All disputes arising under this Agreement will be subject to the exclusive jurisdiction of the courts of Ontario.

Changes to this privacy policy

40. The Tekk Group reserves the right to change this privacy policy as we may deem necessary from time to time, or as may be required by law. Any changes will be posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the update.

You may contact The Tekk Group by email at enquiries@thetekkgroup.com.

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

We use this session cookie to remember you and maintain your session while you are using our website.